This module explains the new product features and gives the learner the ability to dive deeper with full LMS tracking.
Help front-line employees in brick & mortar locations of a major consumer electronics retailer better serve customers with correct product knowledge.
This is a short demo version of a product knowledge eLearning module that gives learners the opportunity to practice identifying out-of-the box components of individual SKUs and understanding compatible peripherals and warranty and maintenance packages.
My service includes the full cycle of development:
– Video editing/screencast/explainers
– Instructional design
– Storyboarding/scenarios
– Graphic design (UI/UX)
– Development in authoring tools
– Quality Assurance
– Integration into LMS
My usual workflow:
Step #1. To get the raw content from a client in any form that exists from their side (Raw Video, Slides, Docs, Brand Guides, etc).
Step #2. To identify goals and audiences.
Step #3. Instructional design and storyboard preparation.
Step #4. Graphic design and development in small pieces.
My development tools:
– Graphic design/prototyping: Adobe Photoshop/Illustrator, Canva, PowerPoint
– Course Development: Articulate Storyline/Rise, Adobe Captivate
– Animation/video editing: TechSmith Camtasia, Adobe Premiere/After Effects
– Audio editing: Audacity, Adobe Audition
– Storyboarding: Microsoft PowerPoint, Google Docs, TechSmith SnagIt
